Customer Loyalty – eBook
How to Retain Your Customer Base Through Loyalty!
Customer loyalty is the single most important element to retain within a business relationship. A lot of positive elements can be derived from a well established loyal customer base.
A huge amount of money is periodically allocated to advertising, primarily to garner a bigger market share of consumers, but with the existence of a loyal customer base, this expenses can be channelled towards other better and more beneficial areas.
- Chapter 1: How Important Is Customer Loyalty
- Chapter 2: Discern Where You Are In Respect To Customer Loyalty
- Chapter 3: Understand Your Target Audience And Their Needs
- Chapter 4: Supply Products Of Worth To Fulfill A Need
- Chapter 5: Make Sure Your Customer Service Is Exceptional
- Chapter 6: Everyone In The Organization Must Be Trained To Reflect Your Vision
- Lectures 1
- Quizzes 0
- Skill level All levels
- Language English
- Students 0
- Certificate No
- Assessments Yes