WOW Customer Service – Workshop Courseware for Trainers

WOW Customer Service – Workshop Courseware for Trainers is mandatory for every trainer, coach and facilitator in India whose forte area is Customer Service, Customer Relationship, Sales & Marketing. If you are training Sales and Customer Relationship Executives / Managers, this Courseware will be your best investment. This Training Module has been designed with weeks of research and hard work and is suitable for virtual training as well.

Program Highlights –

1. This Courseware is easily customizable.
2. This program is ideally designed for 16 hours of training (2 days of workshop).
3. The complete content is pre-written for you to have super confidence in the training classroom.

WOW Customer Service – Workshop Courseware Outline – The program consists of 5 modules which are as follows –

1. What & Why of WOW
2. The Cost of Losing a Customer
3. Between Hello & Goodbye
4. Agape Customer Relationship™
5. Helping Customers in Difficulty

What you will get in the Workshop Bundle –

1. Icebreaker Activities BUNDLE
2. Ready-made Certificate (can be edited)
3. Self-Assessment and Feedback Forms
4. Participant Handout cum Facilitator Guide – 26 pages (can be edited)
5. PowerPoint Presentation – 29 Slides ( can be edited)
6. Video Library of 13 Topical & Thought Provoking Customer Service Videos

Our mission is to provide you with the best possible courseware so you can train incredible classes and facilitate extraordinary workshops.